Refunds Policy

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At FareandFlight.com, we aim to make your travel planning seamless and transparent. Please note that we are not a direct travel service provider. We are an independent third-party platform offering assistance with bookings, fare comparisons, and customer support for various travel services (airlines, rail, cruises, etc.).

All refund processes are subject to the cancellation, refund, and rescheduling policies of the respective travel service providers.

💰 1. Who Issues Refunds?

Refunds are governed and issued only by the travel service providers (such as airlines, railways, or cruise lines) whose tickets or services were booked. FareandFlight.com facilitates communication and support but does not process or control the refund disbursement directly.

📞 2. How to Request a Refund

To request a refund:

Please provide:

  • Your full name

  • Contact number and email

  • Booking or reference number

  • Date of travel and ticket details

Our support team will assess eligibility and contact the concerned provider on your behalf.

📅 3. Refund Eligibility

Refunds are granted based on:

  • Provider’s fare rules

  • Time of cancellation (e.g., 24-hour cancellation windows)

  • Type of fare/ticket (refundable vs. non-refundable)

  • Unavoidable circumstances like provider-initiated cancellations, natural disasters, or travel bans

💵 4. Service Fees and Deductions

  • Provider Penalties: These may include cancellation charges, change fees, or no-show penalties based on ticket conditions.

  • The final refund amount will be calculated after deducting all applicable fees.

⏳ 5. Refund Timelines

Refund timelines depend on:

  • Provider’s policy

  • Payment method

  • Bank processing times

On average, refunds may take 7–21 business days from the date of approval by the provider.

❌ 6. Non-Refundable Tickets

Some special fares, deeply discounted tickets, or promotional offers may be non-refundable. If your ticket falls under this category, we will inform you of any alternative options such as travel credits or rescheduling (if available).

⚠️ 7. No Refunds for Certain Scenarios

No refunds will be issued for:

  • Voluntary no-shows

  • Name errors or documentation issues not reported before ticketing

  • Refusal of boarding due to missing travel documents

  • Late arrival at check-in

📞 Need Help?

We’re here to support you with all refund-related inquiries.

Email: info@fareandflight.com
Phone: +1 888-233-2810

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